DHL Parcel lets Dutch consumer pick delivery spot around the house

Web Hosting tutorials and tips.

This article was provided by eCom News.

October 2, 2020 by Ecommerce News. About Logistics with tags The Netherlands. 815 views.

DHL Parcel lets Dutch consumer pick delivery spot around the houseDHL Parcel lets Dutch consumer pick delivery spot around the house

DHL Parcel has introduced a service in the Netherlands which lets consumers choose a delivery spot around the house. This way, the courier can still drop off the parcel when the consumer isn’t at home.

The announcement follows after a successful pilot project in collaboration with a handful of online shops in selected cities. Since the first of October, the service can be used by all consumers in the Netherlands.

The service is the result of a successful pilot project.

First test was done with Wehkamp

The first test was this summer, done with major online department store Wehkamp. Its customers could choose to receive their order at an agreed location around the house. Customers were able to choose this new delivery option on the track-and-trace page and let their deliverer know where to drop the package, for example in the backyard, in an empty waste container, or in the garage.

DHL will still try to deliver in person first

With this new delivery method, the courier will still ring the doorbell as a first attempt to deliver the parcel in person. Emerce knows. If this is without any success, the deliverer will check if the agreed location indeed meets the requirements, like “is it dry?”, “is it not visible from the street?” and “does the package fits in that spot?”.

DHL deliverer drops the parcel on an agreed location around the house.
A DHL deliverer drops the parcel at an agreed location around the house.

TagsThe Netherlands

Share



I hope that you found the above useful or interesting. You can find similar content on our blog: https://www.hostfast.com/blog/

Please let me have your re-action below in the feedback section in the feedback section.

Let us know what topics we should cover for you in future.

>